FrameMay is a professional manufacturer specializing in R&D, production, and sales of small home appliances and kitchen solutions. We offer OEM/ODM customization services with products including ice cream makers, electronic ovens, air fryer ovens, and cooking barrels. Our clients include retailers, distributors, kitchen appliance brands, and businesses looking for quality small appliances at competitive factory prices.
We are headquartered in Shenzhen, Guangdong Province, China — the global hub for electronics manufacturing. This location gives us direct access to the best component suppliers, manufacturing facilities, and logistics networks in the world.
An intention order is a preliminary order placed through our website to express your interest in purchasing specific products. After receiving your intention order, our sales team will contact you to confirm details such as exact quantities, customization requirements, shipping preferences, and provide a formal quotation. This allows us to give you personalized service and the most accurate pricing.
Orders & Pricing
MOQ varies by product category. For standard in-stock products, MOQ is typically 50-100 units per SKU. For custom/OEM products, MOQ is usually 200-500 units per design. We also support smaller trial orders for first-time customers. Please contact us at sales01@framemay.com for specific MOQ information on the products you're interested in.
Yes! Please send your request to sales01@framemay.com with information about which products interest you and approximate quantities. Our sales team will prepare a detailed quotation within 24 hours. Pricing depends on quantity, customization level, and shipping destination, so providing these details helps us give you the most accurate quote.
Absolutely. We encourage all new customers to order samples before placing bulk orders. Sample fees apply but are typically credited back when you place a formal bulk order. Samples are usually shipped within 2-3 business days via express courier.
Customization (OEM / ODM)
We offer comprehensive customization including: logo/laser engraving or printing, custom packaging design, color/material changes, firmware modifications, PCB adjustments, new mold development for completely new designs, and custom accessory bundles. Tell us your vision and we'll make it happen.
Development timeline depends on complexity: • Simple customization (logo, packaging): 7-14 days • Moderate customization (color, minor spec changes): 15-30 days • Full ODM (new design from scratch): 30-60 days We keep you updated throughout the entire process with photos and test reports at key milestones.
Payment & Shipping
We accept T/T (bank wire transfer), PayPal (for sample/small orders), Western Union, and LC (Letter of Credit) for large orders above $20,000. Typical payment terms are: 30% deposit before production, 70% balance before shipment. Long-term partners may qualify for better payment terms.
It depends on the shipping method and destination: • Express courier (DHL/FedEx): 3-7 business days • Air freight: 5-10 business days • Sea freight: 20-40 business days We will recommend the best option based on your order size and urgency.
Yes, we ship worldwide! Our current markets include North America, Europe, Southeast Asia, Middle East, South America, and Africa. We have experience with export documentation, customs clearance, and local regulations in most countries. Let us know your location and we'll advise on the best shipping solution.
After-Sales Support
Contact us immediately at sales01@framemay.com with photos showing the defect. We'll investigate and either send replacements or issue credit. All products carry warranty coverage (typically 12 months). Please refer to our Warranty page for detailed coverage terms.
Yes. Our products typically carry CE, FCC, RoHS, and where applicable, CCC certifications. Certification documents are provided with shipments and additional copies can be requested for your import customs clearance. If you need specific certifications for your target market (e.g., UL, PSE, KC), let us know and we can discuss certification options.